Privacy Statement

Thank you for visiting the nooQ website. The aim of this privacy statement (“Privacy Statement”) is to clearly explain what, how and why we collect the information about you that we do, and what we do with that information. We recognize that when you provide us with information about yourself or for your business, that you’re trusting us to act in a responsible manner and we are committed to making sure we earn that trust. We take your privacy extremely seriously, and we will not sell any information we collect nor, will we share it with third party organizations unless required by applicable law or for a valid legal reason.

This Privacy Statement is effective with respect of any data that we have collected, or collect, about (or from) you, and if you have any questions or comments, or if you want to access, update, delete, or change any personal information we hold, or you have a concern about the way in which we have handled a particular privacy matter then please email our Data Privacy Officer at Privacy@nooq.co

We would like it that you came to us in the first instance with any form of complaint. However, please be advised that you also have the right to lodge a complaint directly with the Information Commissioner’s Office.

When you access our website or contact us via the website, we may collect information about your visit and your web browsing. That information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our Website.

We collect this as it will help us understand how our site is used and helps us provide the best service to those who use it.

When you use our nooQ application, you are voluntarily giving us information, about how you use the application, which pages, events and actions you perform. We will use the information you provide to provide reporting and management information internal to nooQ only in order to improve our application and service to you.

We will retain any personal data that you voluntarily provide during the course of your interactions with us in line with our retention policies. All personal data will be destroyed or deleted at the end of its retention period in accordance with our retention and secure disposal policy.

Some parts of the site may use a ‘cookie,’ which is a small text file that is placed on your computer’s hard drive. The cookie collects standard internet log information and visitor behaviour information. The site may use a cookie to log which pages you visit or to provide you with enhanced capabilities during your visit. You can set your browser to refuse to accept cookies; however, if you choose to do this, some features of this site (and others) may not function properly.

Furthermore, our website may contain links to other sites, terms of use of which will not be covered by this Privacy Statement. Please note nooQ is not responsible for the content or practices of any of these other websites. We keep our privacy policy under regular review and we may place any updates on this webpage.

This Privacy Statement was last updated in May 2018.